We’ve included some of our most common questions below. If you can’t find an answer to your question, feel free to drop us a line. We’ll continuously update this page through the event as more question surface. Simply click the question below to reveal the answer.
WHAT ARE THE HOURS OF THE FESTIVAL?
The box office opens at 10 a.m. each day. Gates open at 11:00 a.m. each day and the event will run until 10:00 p.m.
WILL RE-ENTRY BE ALLOWED?
Yes. Once you have your wristband, you will be able to leave and return throughout the festival. Please note, you will still need to go through security and are subject to search upon each re-entry. Remember, alchohol consumption and tailgating is not allowed in the park or parking lots.
WHAT HAPPENS IF ITS RAINING OR BAD WEATHER IS APPROACHING? DOES THE SHOW GO ON?
This is a rain or shine event. Rain happens sometimes, but don’t let a little water spoil your plans. We’ll always differ to a rain delay whenever possible so we can keep the schedule on track. This could include cutting the set times of a few artists or extending the event hours. Safety for our fans and bands are always our first priority, and mother nature tends to make her own plans. We’ll make onsite announcements through the PA system and the mobile app should you need to take shelter. Be sure to download the official Holler on the Hill mobile app and enable your notifications to receive any weather-related alerts. A lot of work goes into planning and preparing an event like this, we appreciate you sticking with us. There’s an old saying that goes “It’s not about waiting for the storm to pass, it’s about learning to dance in the rain.” Either way, we’re keeping our dancing shoes on. —
I LOST SOMETHING AT THE FEST, DO YOU HAVE A LOST AND FOUND?
Yes! Onsite lost and found will be located at the main box office. After the event you can email email@example.com and we can check for your item. Be sure to include your contact info so we can holler at you quickly if we locate your goods! Lost and found goods will only be held for a period of thirty days. You are responsible for picking up your items during our normal business hours. Pickups will take place at 1043 Virginia Ave, Suite 217 (2nd Floor of Murphy Arts Building) between the hours of 10:00 a.m and 6:00 p.m. Holler on the Hill Festival and MOKB Presents are not responsible for lost or stolen items. Take care of your goods!
DOES THE FESTIVAL TAKE CASH AND CARD?
The festival box office, official festival bars and beverages stations accept cash or credit. Food trucks and vendors may vary.
HOW DO I VOLUNTEER?
Thank you for your interest in volunteering for this year’s Holler On The Hill festival. We’ll be posting a link to our Volunteer Application very soon.
WILL THERE BE PHONE CHARGING STATIONS ON-SITE?
Unfortunately, there will not be phone charging stations on festival grounds. We encourage you to come prepared with phones fully-charged or portable chargers. Even better, just leave the phone in the car, recharge your soul and go technology free.
DIRECTIONS & PARKING
I PURCHASED GENERAL ADMISSION TICKETS, WHERE DO I PARK?
Check back closer to the event. We’ll most the official festival map that will included designated parking areas.
WILL THERE BE BICYCLE PARKING?
Yes. Pedal and Park will be located directly next to the main entrance. This service is offered free of charge to festival guests, as space permits. Learn more here
HOW DO I PURCHASE TICKETS?
ARE THERE ANY LOCATIONS OFFERING PHYSICAL TICKETS FOR SALE WITH NO SERVICE FEES?
Tickets can be purchased at HI-FI Box Office in Fountain Square on regularly scheduled shows or during their Friday Box Office hours from 12:00 p.m. to 3:00 p.m. Tickets will also be available at the Box Office during the Father John Misty show at Garfield Park on 9/21 starting at 5:00 p.m..
I PURCHASED A SUNDAY TICKET BUT IT SAYS SATURDAY
Check the upper right hand corner of your ticket. It should say SUN in the section area. We know this is potentially confusing to single day Sunday ticket buyers, since your ticket face does say Saturday. Rest assured, if your ticket says SUN in the section area, you are good to go.
HOW WILL I RECEIVE MY ORDER CONFIRMATION?
Once your purchase is complete, you will receive an order confirmation email from Ticketfly on behalf of the MOKB Presents, the producer of the event.
WILL THERE BE WRISTBANDS OR PHYSICAL TICKETS?
Advance ticket sales will be physical or digital tickets. Once you get to the main gate you will exchange your ticket for an official festival wristband at our Wristband Exchange tent located right outside the main gate.
WHEN WILL I GET MY WRISTBAND?
You will exchange your ticket for a wristband at the gate of the event.
DO I HAVE TO LEAVE MY WRISTBAND ON FOR THE ENTIRE WEEKEND?
Yes. Once you have your wristband you are required to wear it for the duration of the event.
HOW CAN I RESERVE SEATS IN THE RESERVED SEATING SECTION?
For Holler on the Hill, we offer open seating in side of our Reserved Seating section. If you purchase reserved seats, you are guaranteed a seat on this section. Due to the festival nature of this event, and migration of fans between multiple stages, this is the best option to provide dedicated seating without assigning seats. Seats in this section, which are the best seats in the house, are available on a first come, first served basis. View the main stage seating chart
DO CHILDREN NEED A TICKET?
Children 5 and under are free with a paid adult ticket. Children older than 5 years of age require a paid ticket for admission to the festival. We wrestle with this and discuss it often, but it comes down to 1) being able to accurately identify a child’s age and 2) taking into account when a child starts enjoying the festival experience. Many other large venues in the state have a 2 and under policy, but we try to give the benefit of the doubt. We are looking forward to hosting you and your family at this years festival.
WHO DO I TALK TO ABOUT MY ORDER AND SHIPPING?
Call Ticketfly at 877.435.9849 or email them at firstname.lastname@example.org or if you are having any other technical ticketing-related issues with your order, click here
to contact Ticketfly. Please remember that your order confirmation will be emailed by Ticketfly. If you haven’t received it, please check your spam folder for an email from Ticketfly, or sign in to your Ticketfly account.
ACCESSIBILITY & MEDICAL
IS HOLLER ON THE HILL FEST ADA ACCESSIBLE?
Garfield Park is ADA compliant including all entrances, which follow existing cement trails and parking lots. Holler On The Hill offers ADA accommodations throughout the festival and including seating in the main amphitheatre on a first come, first served basis. ADA accessible porta pots are located at each restroom area. Portions of the festival, including the vendor village, are located on grassy areas of the park and are not connected by paved trails.
DO’S AND DON’TS
WHAT ARE WE ALLOWED TO BRING INTO THE EVENT?
Please refer to our prohibited and permitted items list (Coming Soon) for a full overview.
HOW DO I BECOME A FOOD VENDOR?
HOW CAN I BE CONSIDERED AS AN ARTISAN/MAKER VENDOR?
WILL VENDORS ACCEPT CASH AND CREDIT?
Most vendors do accept cash and credit cards. Outside of official festival-run areas, it is up to the individual vendor to choose their methods of payments.
BANDS AND PERFORMERS
I AM IN A BAND, HOW CAN I APPLY TO PERFORM AT HOLLER ON THE HILL?
We are finished with the lineup for 2018. With that said, we’d love to hear from you. We start booking in early November, for the following year. We do produce other events throughout the year and it’s always a good ideas to make sure we have your info. You can submit your band here
. Please note: Holler on the Hill does not book any punk, metal, hip hop, or dance music acts.
FOOD AND DRINK
WHAT KIND OF FOOD OPTIONS WILL BE AVAILABLE AT THE FESTIVAL?
We work hard to provide a diverse selection of food for our guests. In the coming weeks you will be able to browse our food vendors and their offerings on our experience page
WILL THERE BE VEGETARIAN AND/OR VEGAN OPTIONS?
Yes. We are finalizing our vendors for this years event. In the coming weeks we will update our experience page
with a full list of food options, including dietary restriction indicators when available.
TRAVEL & ACCOMMODATIONS
DOES THE FESTIVAL OFFERING CAMPING ON SITE?
Unfortunately, we do not have any on-site camping options.