Frequently Asked Questions

We’ve included some of our most common questions below.  If you can’t find an answer to your question, feel free to drop us a line.  We’ll continuously update this page through the event as more question surface. Simply click the question below to reveal the answer.

GENERAL QUESTIONS

WHAT ARE THE HOURS OF THE FESTIVAL?

The box office opens at 10 a.m. each day. Gates open at 11:00 a.m. each day and the event will run until 10:00 p.m.

I LOST SOMETHING AT THE FEST, DO YOU HAVE A LOST AND FOUND?

Yes! Onsite lost and found will be located at the main box office. After the event you can email lostandfound@mokbpresents.com and we can check for your item. Be sure to include your contact info so we can holler at you quickly if we locate your goods! Lost and found goods will only be held for a period of thirty days. You are responsible for picking up your items during our normal business hours. Pickups will take place at 1043 Virginia Ave, Suite 217 (2nd Floor of Murphy Arts Building) between the hours of 10:00 a.m and 6:00 p.m. Holler on the Hill Festival and MOKB Presents are not responsible for lost or stolen items. Take care of your goods!

DOES THE FESTIVAL TAKE CASH AND CARD?

The festival box office, official festival bars and beverages stations accept cash or credit. Food trucks and vendors may vary.

HOW DO I VOLUNTEER?

Thank you for your interest in volunteering for this year’s Holler On The Hill festival. We’ll be posting a link to our Volunteer Application very soon.

WILL THERE BE PHONE CHARGING STATIONS ON-SITE?

Unfortunately, there will not be phone charging stations on festival grounds. We encourage you to come prepared with phones fully-charged or portable chargers. Even better, just leave the phone in the car, recharge your soul and go technology free.

 

DIRECTIONS & PARKING

I PURCHASED GENERAL ADMISSION TICKETS, WHERE DO I PARK?

Check back closer to the event. We’ll most the official festival map that will included designated parking areas.

WILL THERE BE BICYCLE PARKING?

Yes. We will have a dedicated bike parking area near the main entrance.

 

TICKETS

HOW DO I PURCHASE TICKETS?

Tickets to Holler On The Hill are on sale now! Purchase here: http://cli.re/hollertix.

ARE THERE ANY LOCATIONS OFFERING PHYSICAL TICKETS FOR SALE WITH NO SERVICE FEES?

The only location offering advanced sales, with no service fees, is the HI-FI Box Office in Fountain Square. Stop by during one of their regularly scheduled shows or during their Friday Box Office hours from 12:00 p.m. to 3:00 p.m.

HOW WILL I RECEIVE MY ORDER CONFIRMATION?

Once your purchase is complete, you will receive an order confirmation email from Ticketfly on behalf of the MOKB Presents, the producer of the event.

WILL THERE BE WRISTBANDS OR PHYSICAL TICKETS?

Advance ticket sales will be physical or digital tickets. Once you get to the main gate you will exchange your ticket for an official festival wristband.

WHEN WILL I GET MY WRISTBAND?

You will exchange your ticket for a wristband at the gate of the event.

DO I HAVE TO LEAVE MY WRISTBAND ON FOR THE ENTIRE WEEKEND?

Yes. Once you have your wristband you are required to wear it for the duration of the event.

HOW CAN I RESERVE SEATS IN THE RESERVED SEATING SECTION?

For Holler on the Hill, we offer open seating in side of our Reserved Seating section. If you purchase reserved seats, you are guaranteed a seat on this section. Due to the festival nature of this event, and migration of fans between multiple stages, this is the best option to provide dedicated seating without assigning seats. Seats in this section, which are the best seats in the house, are available on a first come, first served basis. View the main stage seating chart.

DO CHILDREN NEED A TICKET?

Children 5 and under are free with a paid adult ticket. Children older than 5 years of age require a paid ticket for admission to the festival. We wrestle with this and discuss it often, but it comes down to 1) being able to accurately identify a child’s age and 2) taking into account when a child starts enjoying the festival experience. Many other large venues in the state have a 2 and under policy, but we try to give the benefit of the doubt. We are looking forward to hosting you and your family at this years festival.

WHO DO I TALK TO ABOUT MY ORDER AND SHIPPING?

Call Ticketfly at 877.435.9849 or email them at customersupport@ticketfly.com or if you are having any other technical ticketing-related issues with your order, click here to contact Ticketfly.
Please remember that your order confirmation will be emailed by Ticketfly. If you haven’t received it, please check your spam folder for an email from Ticketfly, or sign in to your Ticketfly account.

ACCESSIBILITY & MEDICAL

IS HOLLER ON THE HILL FEST ADA ACCESSIBLE?

Garfield Park is ADA compliant including all entrances, which follow existing cement trails and parking lots. Holler On The Hill offers ADA accommodations throughout the festival and including seating in the main amphitheatre on a first come, first served basis. ADA accessible porta pots are located at each restroom area. Portions of the festival, including the vendor village, are located on grassy areas of the park and are not connected by paved trails.

 

DO’S AND DON’TS

WHAT ARE WE ALLOWED TO BRING INTO THE EVENT?

Please refer to our prohibited and permitted items list (Coming Soon) for a full overview.

 

VENDORS/EXHIBITORS

HOW DO I BECOME A FOOD VENDOR?

Food trucks and food vendors can submit our food vendor application.

HOW CAN I BE CONSIDERED AS AN ARTISAN/MAKER VENDOR?

You may submit you vendor application here.

WILL VENDORS ACCEPT CASH AND CREDIT?

Most vendors do accept cash and credit cards. Outside of official festival-run areas, it is up to the individual vendor to choose their methods of payments.

 

BANDS AND PERFORMERS

I AM IN A BAND, HOW CAN I APPLY TO PERFORM AT HOLLER ON THE HILL?

We are finished with the lineup for 2018. With that said, we’d love to hear from you. We start booking in early November, for the following year. We do produce other events throughout the year and it’s always a good ideas to make sure we have your info. You can submit your band here. Please note: Holler on the Hill does not book any punk, metal, hip hop, or dance music acts.

 

FOOD AND DRINK

WHAT KIND OF FOOD OPTIONS WILL BE AVAILABLE AT THE FESTIVAL?

We work hard to provide a diverse selection of food for our guests. In the coming weeks you will be able to browse our food vendors and their offerings on our experience page.

WILL THERE BE VEGETARIAN AND/OR VEGAN OPTIONS?

Yes. We are finalizing our vendors for this years event. In the coming weeks we will update our experience page with a full list of food options, including dietary restriction indicators when available.

 

TRAVEL & ACCOMMODATIONS

DOES THE FESTIVAL OFFERING CAMPING ON SITE?

Unfortunately, we do not have any on-site camping options.