Frequently Asked Questions

We’ve included some of our most common questions below.  If you can’t find an answer to your question, feel free to drop us a line.  We’ll continuously update this page through the event as more question surface. Simply click the question below to reveal the answer.

GENERAL QUESTIONS

WHAT ARE THE HOURS OF THE FESTIVAL?

The box office opens at 11 a.m. each day. Gates open at 12:00 p.m. each day and the event will run until 10:00 p.m.

WILL RE-ENTRY BE ALLOWED?

Yes.  Once you have your wristband, you will be able to leave and return throughout the festival.  Please note, you will still need to go through security and are subject to search upon each re-entry.  Remember, alchohol consumption and tailgating is not allowed in the park or parking lots.

WHAT HAPPENS IF ITS RAINING OR BAD WEATHER IS APPROACHING? DOES THE SHOW GO ON?

This is a rain or shine event.  Rain happens sometimes, but don’t let a little water spoil your plans. We’ll always differ to a rain delay whenever possible so we can keep the schedule on track.  This could include cutting the set times of a few artists or extending the event hours.  Safety for our fans and bands are always our first priority, and mother nature tends to make her own plans. We’ll make onsite announcements through the PA system and the mobile app should you need to take shelter. A lot of work goes into planning and preparing an event like this, we appreciate you sticking with us. There’s an old saying that goes “It’s not about waiting for the storm to pass, it’s about learning to dance in the rain.”  Either way, we’re keeping our dancing shoes on. —

I LOST SOMETHING AT THE FEST, DO YOU HAVE A LOST AND FOUND?

Yes! Onsite lost and found will be located at the main box office. After the event you can email lostandfound@mokbpresents.com and we can check for your item. Be sure to include your contact info so we can holler at you quickly if we locate your goods! Lost and found goods will only be held for a period of thirty days. You are responsible for picking up your items during our normal business hours. Pickups will take place at 1043 Virginia Ave, Suite 217 (2nd Floor of Murphy Arts Building) between the hours of 10:00 a.m and 6:00 p.m. Holler on the Hill Festival and MOKB Presents are not responsible for lost or stolen items. Take care of your goods!

DOES THE FESTIVAL TAKE CASH AND CARD?

The festival box office, official festival bars and beverages stations accept cash or credit. Food trucks and vendors may vary.

WILL THERE BE A MOBILE APP THIS YEAR?

There will not be a mobile app this year, but printed schedules and maps will be available at the festival entrance, box office and festival info stand. To stay connected with Holler On The Hill and receive updates in real-time, follow the festival on Facebook, Twitter and Instagram at @holleronthehill.

HOW DO I VOLUNTEER?

Thank you for your interest in volunteering for this year’s festival. Please visit our volunteer page and complete the sign up form..

WILL THERE BE PHONE CHARGING STATIONS ON-SITE?

There are no onsite ATMS in the park.  Please plan accordingly. Virtually every vendor, bar, stand accepts credit and debit cards for purchases.  Grab any cash you may need before you arrive.

WILL THERE BE ATM’S AT THE EVENT?

Most vendors do accept cash and credit cards. Outside of official festival-run areas, it is up to the individual vendor to choose their methods of payments.

DIRECTIONS & PARKING

I PURCHASED GENERAL ADMISSION TICKETS, WHERE DO I PARK?

Check back closer to the event. We’ll most the official festival map that will included designated parking areas.

HOW DO I TAKE THE RED LINE TO THE FESTIVAL?

Red Line and IndyGo Bus rides are FREE for the month of September! Holler On The Hill has partnered with IndyGo Red Line Rapid Bus Transit system to help you get to and from the festival with ease. Hop on the Red Line at any southbound stop (or Northbound if you are coming from UIndy) and get off at the Garfield Park Station, you’ll be front and center for the festival. You can also easily transport your bike on Red Line’s bike carrier, then park it on-site via Pedal & Park. Red Line runs every 15 minutes from 6AM to 1AM on Saturday. And on Sunday, Red Line runs every 15 minutes from 7AM to 8PM and every 20 minutes from 8PM to 10PM. 

WILL THERE BE BICYCLE PARKING?

Yes. Pedal and Park will be located directly next to the main entrance.  This service is offered free of charge to festival guests, as space permits.  Learn more here.

WHERE IS THE RIDESHARE PICKUP/DROP OFF LOCATION?

Yes. Holler On The Hill has partnered with Lyft to offer easy, safe transportation to and from the festival all weekend long. While the Red Line stops running at 1AM on Saturday and 10PM on Sunday, Lyft has you covered all weekend long. Holler On The Hill’s rideshare pick-up and drop-off is located on Conservatory Drive in the triangle just before the entrance to the Art Center. Refer to the festival map for exact location.

TICKETS

HOW DO I PURCHASE TICKETS?

Tickets to Holler On The Hill are on sale now! Purchase here.

ARE THERE ANY LOCATIONS OFFERING PHYSICAL TICKETS FOR SALE WITH NO SERVICE FEES?

Tickets are available for purchase at HI-FI Box Office with no service fees (with the exception of $1.50 convenience charge added by the ticketing provider.  HI-FI box office is only open on nights of the show, 1 our prior to doors and on Fridays 10am to 3pm. 

HOW WILL I RECEIVE MY ORDER CONFIRMATION?

Once your purchase is complete, you will receive an order confirmation email from See Tickets on behalf of the MOKB Presents, the producer of the event.

WILL THERE BE WRISTBANDS OR PHYSICAL TICKETS?

Advance ticket sales will be physical or digital tickets. Once you get to the main gate, you will proceed to the festival entrance.  After you pass through security you will have your ticket scanned and then you will exchange your ticket for an official festival wristband at our Wristband Exchange tent.

WHEN WILL I GET MY WRISTBAND?

You will exchange your ticket for a wristband at the gate of the event.

DO I HAVE TO LEAVE MY WRISTBAND ON FOR THE ENTIRE WEEKEND?

Yes. Once you have your wristband you are required to wear it for the duration of the event.

HOW CAN I RESERVE SEATS IN THE RESERVED SEATING SECTION?

For Holler on the Hill, we offer open seating inside of our Reserved Seating section. If you purchase reserved seats, you are guaranteed a seat in this section. Due to the festival nature of this event, and migration of fans between stages, this is the best option to provide dedicated seating without assigning seats. Seats in this section, which are the best seats in the house, are available on a first come, first served basis. View the main stage seating chart.

DO CHILDREN NEED A TICKET?

Children 5 and under are free with a paid adult ticket. Children older than 5 years of age require a paid ticket for admission to the festival. The complimentary ticket issued to kids 5 and under is for General Admission only.  If you are purchasing tickets in the Reserved Section, you will need to purchase a ticket for your child – regardless of age. We wrestle with this and discuss it often, but it comes down to 1) being able to accurately identify a child’s age and 2) taking into account when a child starts enjoying the festival experience. Many other large venues in the state have a 2 and under policy, but we try to give the benefit of the doubt. We are looking forward to hosting you and your family at this years festival.

WHO DO I TALK TO ABOUT MY TICKET ORDER AND SHIPPING?

Call See Tickets at 323.908.0607 or email them at help@seetickets.us or if you are having any other technical ticketing-related issues with your order, click here to contact See Tickets. Please remember that your order confirmation will be emailed by See Tickets. If you haven’t received it, please check your spam folder for an email from See Tickets, or sign in to your See Tickets account

ACCESSIBILITY & MEDICAL

IS HOLLER ON THE HILL FEST ADA ACCESSIBLE?

Garfield Park is ADA compliant including all entrances, which follow existing cement trails and parking lots. Holler On The Hill offers ADA accommodations throughout the festival and including seating in the main amphitheatre on a first come, first served basis. ADA accessible porta pots are located at each restroom area. Portions of the festival, including the vendor village, are located on grassy areas of the park and are not connected by paved trails.

IS MY SERVICE ANIMAL ALLOWED AT THE EVENT?

Service animals need to be advanced with the box office prior to arrival. Our Box Office team will notify security to ensure a smooth and safe experience for you and your service animal. You may be asked for your service animal documentation, please be prepared to provide. 

HOW DO I SUBMIT AN ADA ACCOMMODATION REQUEST?

Please send all ADA accommodation requests to boxoffice@mokbpresents.com.

WILL THERE BE ANY HANDICAP ACCESSIBLE PARKING?

Handicap accessible parking is located just west of the festival grounds on Pagoda Drive, near the playground.  The festival has a guest services golf cart that can help with disabled guest assistance. Please inquire at the Box Office near the front gate. You may also drop off at the RideShare location on Conservatory Drive which provides a flat, wheelchair accessible bike path to the main entrance.

WHERE DO I GO FOR MEDICAL HELP DURING THE EVENT?

The first aid tent is located just South of the main entrance.  When entering, look to your left and you will see a tent and ambulance which will be available on site from 11am to 10pm each day.

DO’S AND DON’TS

WHAT ARE WE ALLOWED TO BRING INTO THE EVENT?

Please refer to our prohibited and permitted items list for a full overview.

CAN I BRING A BACKPACK?

You may carry your belongings in your pockets, in a purse/clutch, in a small/personal backpack or in a clear bag no larger than 17 x 13 x 9 with exceptions for medically necessary items and wheelchair bags. All bags are subject to search up on entry and each time you re-enter the event.

IS SMOKING ALLOWED OR IS THERE A DESIGNATED SMOKING AREA?

No smoking or vaping permitted within the festival or anywhere on park grounds in accordance with Marion County Smoking Ordinance and Indy Parks policy.

VENDORS/EXHIBITORS

HOW DO I BECOME A FOOD VENDOR?

Food trucks and food vendors can submit our food vendor application.

HOW CAN I BE CONSIDERED AS AN ARTISAN/MAKER VENDOR?

You may submit you vendor application here.

WILL VENDORS ACCEPT CASH AND CREDIT?

Most vendors do accept cash and credit cards. Outside of official festival-run areas, it is up to the individual vendor to choose their methods of payments.

BANDS AND PERFORMERS

I AM IN A BAND, HOW CAN I APPLY TO PERFORM AT HOLLER ON THE HILL?

We are finished with the lineup for 2019. With that said, we’d love to hear from you. We start booking in early November, for the following year. We do produce other events throughout the year and it’s always a good ideas to make sure we have your info. You can submit your band here. Please note: Holler on the Hill does not book any punk, metal, hip hop, or dance music acts.

FOOD AND DRINK

WHAT KIND OF FOOD OPTIONS WILL BE AVAILABLE AT THE FESTIVAL?

We work hard to provide a diverse selection of food for our guests. In the coming weeks you will be able to browse our food vendors and their offerings on our experience page.

WILL THERE BE A WATER BOTTLE REFILL STATION?

Empty plastic/aluminum water bottles and hydration packs are permitted, but no glass of any kind is allowed to be brought into the festival. Security will require all containers emptied prior to entering the gates. A Hydration Station will be available onsite to fill approved water bottles. Bottled water will also be available for sale at any beverage station for $3.

WILL THERE BE VEGETARIAN AND/OR VEGAN OPTIONS?

Yes. We are finalizing our vendors for this years event. In the coming weeks we will update our experience page with a full list of food options, including dietary restriction indicators when available.

TRAVEL & ACCOMMODATIONS

DOES THE FESTIVAL OFFERING CAMPING ON SITE?

Unfortunately, we do not have any on-site camping options.

DOES THE FESTIVAL OFFERING ANY HOTEL DISCOUNTS?

Unfortunately, no, there are not any hotel deals for Holler On The Hill ticket buyers. But, we have partnered with Visit Indy to help you find the perfect spot for you to stay at during the festival. Check out our travel and lodging page to find hotels near Garfield Park.